IT Systems & Data Associate: SQL, Automation & AI

Wellbound Home Care; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Wellbound Home Care is seeking an IT support specialist who thrives on solving problems and learning on the fly. You will work across IT infrastructure, data, automation, internal software, and technical support, solving internal requests and maintaining office technology.

You'll diagnose issues, write SQL queries, and help maintain databases and data workflows while collaborating with nontechnical staff, requiring patience and clear communication.

Qualifications

• Proficiency in SQL and relational databases.
• Experience with help desk and IT support.
• Comfortable building automations and scheduled/automated reports using SQL and automation tools.
• CompTIA A+ certification preferred.

Responsibilities

• Troubleshooting and resolving internal IT support requests
• Setting up and maintaining Windows workstations, laptops, peripherals, printers, scanners, and other office technology
• Diagnosing and resolving computer issues
• Troubleshooting networking, connectivity, VoIP/PBX, and other infrastructure issues
• Writing and troubleshooting SQL queries
• Working with existing databases, reports, and data workflows
• Helping administer and troubleshoot third-party platforms and enterprise software
• Using modern AI-assisted development and agentic tools to investigate problems and build solutions

Skills

SQL & relational databases

IT support

Automation & reporting

Python

JavaScript

APIs & integrations

Command-line tools

AI-assisted development tools

Education

CompTIA A+ certification

Tools

Git / GitHub

Windows troubleshooting & administration

Job description

Wellbound Home Care is seeking an IT support specialist who thrives on solving problems and learning on the fly. You will work across IT infrastructure, data, automation, internal software, and technical support, solving internal requests and maintaining office technology.

You'll diagnose issues, write SQL queries, and help maintain databases and data workflows while collaborating with nontechnical staff, requiring patience and clear communication.