IT Support Technician — Windows, Networking & Helpdesk

Ameritech Staffing Services; Missouri City (TX); On-site; USD 27,000 - 39,000; Full time

Job summary

Ameritech Staffing Services in Missouri City, TX is seeking an IT Support Technician to provide first-line technical assistance and maintain computer systems, hardware, software, and network connectivity.

The role requires strong troubleshooting, customer service, and communication skills to resolve issues efficiently while supporting Windows OS, Office, and IT security policies. This on-site position offers competitive hourly pay and growth opportunities.

Qualifications

• Experience in IT support or help desk role.
• Basic hardware and software troubleshooting skills.
• Familiarity with Windows OS and Office applications.

Responsibilities

• Provide first-level technical support to employees.
• Troubleshoot desktops, laptops, printers, scanners and peripherals.
• Install, configure and maintain computer hardware and software.
• Assist with password resets and account access.
• Diagnose Windows issues and basic networking problems.
• Set up workstations for new employees and update systems.
• Document issues and resolutions; escalate complex problems.
• Support email and office productivity tools; assist with IT projects.
• Maintain IT inventory and ensure data security per policies.

Skills

IT support

Customer service

Troubleshooting

Windows OS

Networking basics

Tools

Windows 10/11

Microsoft Office

Active Directory

Job description

Ameritech Staffing Services in Missouri City, TX is seeking an IT Support Technician to provide first-line technical assistance and maintain computer systems, hardware, software, and network connectivity.

The role requires strong troubleshooting, customer service, and communication skills to resolve issues efficiently while supporting Windows OS, Office, and IT security policies. This on-site position offers competitive hourly pay and growth opportunities.