IT Support Technician III: Hardware & User Support

Texas Tech University - Health Sciences Center; Odessa (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off

Retirement plans

Wellness programs

Job summary

Texas Tech University Health Sciences Center (TTUHSC) Odessa campus seeks an IT Support Technician III to provide technical support and maintenance for basic hardware and select software. The role includes coordinating with IT teams and managing unit IT projects in support of business operations.

The position requires a Bachelor's degree with related coursework and 3 years of experience, or a combination equaling 7 years.

Qualifications

• Bachelor's degree with coursework in computer science, MIS, IT, or related area plus three (3) years related full-time paid experience
• OR a combination of related education and/or experience OR a combination of related education and/or experience to equal seven (7) years.

Responsibilities

• The IT Support Technician III's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance.
• This position will collaborate with other departmental and school IT staff to achieve their needs within IT OP and procedures.

Skills

Hardware basics

Software basics

Communication skills

Time management

Customer support

Education

Bachelor's degree with coursework in computer science, MIS, IT, or related area + 3 years related full-time paid experience

Job description

Texas Tech University Health Sciences Center (TTUHSC) Odessa campus seeks an IT Support Technician III to provide technical support and maintenance for basic hardware and select software. The role includes coordinating with IT teams and managing unit IT projects in support of business operations.

The position requires a Bachelor's degree with related coursework and 3 years of experience, or a combination equaling 7 years.