School Tech Support Specialist — On‑Site & Remote

INFORMATION TECHNOLOGY; Odessa (TX); Hybrid; USD 34,000 - 47,000; Full time

Job summary

Ector County Independent School District Information Technology in Odessa, Texas is seeking a Computer/Support Technician to provide hardware, software and network support for end users district‑wide. Position supports on-site and remote work, with duties including imaging, device setup, and maintaining classroom technologies.

Candidates should have a high school diploma or GED; certifications (CompTIA A+/Network+ or equivalent) are preferred.

Qualifications

• High School Diploma or GED required.
• CompTIA A+/Network+ or equivalent certifications preferred.
• College degree preferred.

Responsibilities

• Provide excellent customer service and technical support by phone, email, and in-person.
• Troubleshoot and resolve hardware, software, and peripheral issues.
• Perform device setup, imaging, maintenance, and upgrades (laptops, desktops, Chromebooks, Apple devices, IFP, printers).
• Document issues and inventory in the work order system.
• Support installation and maintenance of software and operating systems.
• Support interactive whiteboards, projectors, and classroom technologies.
• Escalate complex issues to higher-level technicians or supervisors as needed.

Skills

Customer service

Troubleshooting

Communication

Teamwork

Self-motivated

Education

High School Diploma or GED

College degree (preferred)

Tools

Windows OS

Imaging devices

Networking basics

Job description

Ector County Independent School District Information Technology in Odessa, Texas is seeking a Computer/Support Technician to provide hardware, software and network support for end users district‑wide. Position supports on-site and remote work, with duties including imaging, device setup, and maintaining classroom technologies.

Candidates should have a high school diploma or GED; certifications (CompTIA A+/Network+ or equivalent) are preferred.