IT Support Technician II - Multiplatform Helpdesk & Hardware

VetJobs; Odessa (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Texas Tech University Health Sciences Center in Odessa, TX is seeking an IT Support Technician II to provide hardware and software support for departments, faculty, staff, and students. The role will also specialize in department-specific hardware and software needs.

The position requires a Bachelor's degree in CS/MIS/IT or related area with up to five years of combined education/experience and a background check after a conditional offer.

Qualifications

• Bachelor's degree in computer science, MIS, IT or related area plus one year of full-time paid experience OR five years combined education/experience.
• Applicant will be subject to criminal background check after conditional offer.

Responsibilities

• Collaborate with IT staff to meet department needs.
• Log into phone system and be ready to receive calls.
• Ensure prompt answering of calls within the phone system.
• Assist in developing IT policies, procedures, and service goals.

Skills

Windows OS

macOS

PC support

Networking basics

Education

Bachelor-s degree in CS/MIS/IT

Tools

CompTIA A+

Microsoft certifications

Job description

Texas Tech University Health Sciences Center in Odessa, TX is seeking an IT Support Technician II to provide hardware and software support for departments, faculty, staff, and students. The role will also specialize in department-specific hardware and software needs.

The position requires a Bachelor's degree in CS/MIS/IT or related area with up to five years of combined education/experience and a background check after a conditional offer.