IT Support Technician I — Flexible Schedule & End-User Tech

U.S. Courts; Phoenix (AZ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Flexible schedule options

Transit subsidy

On-site fitness center

Job summary

The U.S. Courts is hiring an IT Support Technician I for the Phoenix Office. The role requires specialized experience in IT support, delivering high-quality service to users in a technical environment.

Benefits include generous annual leave, health coverage, and a comprehensive retirement plan. A bachelor’s degree is preferred, along with knowledge of Windows environments and customer service skills.

Qualifications

• One year of specialized experience in clerical or administrative roles.
• Knowledge of automated software and equipment for data entry and report generation.
• Ability to work in a fast-paced, diverse technical environment.

Responsibilities

• Deliver end user support in a federal court environment.
• Configure, install, and support various computing devices.
• Provide support for telecommunications and technology.

Skills

End user support

Customer service

Technical support

PC hardware and software knowledge

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Active Directory

VoIP systems

Job description

The U.S. Courts is hiring an IT Support Technician I for the Phoenix Office. The role requires specialized experience in IT support, delivering high-quality service to users in a technical environment.

Benefits include generous annual leave, health coverage, and a comprehensive retirement plan. A bachelor’s degree is preferred, along with knowledge of Windows environments and customer service skills.