IT Technician — Tech Support for Social Impact

Keys to Change; Phoenix (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off

403b retirement plan

8 Paid Holidays

Flexible schedule

Job summary

Keys to Change is seeking an IT Technician in Phoenix, AZ, responsible for supporting IT requests and maintaining equipment. The role includes managing IT tickets, ensuring hardware setup for new hires, and collaborating with a third-party IT company. Candidates should have a High School Diploma and three years of relevant experience, along with strong communication skills. A commitment to collaboration and the mission of ending homelessness is essential. Competitive benefits include health insurance, paid time off, and a flexible schedule.

Qualifications

• 3 years of experience in facilities maintenance or related fields.
• Basic understanding of electrical, mechanical, and HVAC systems.
• Experience with relevant IT equipment and procedures.

Responsibilities

• Monitor and manage IT ticket requests.
• Maintain inventory of equipment and supplies.
• Provide IT assistance to staff and visitors.

Skills

Verbal communication

Written communication

Team player

Ability to lift up to 40 pounds

Confidentiality

Education

High School Diploma or equivalent

Tools

IT equipment

Computer hardware

Job description

Keys to Change is seeking an IT Technician in Phoenix, AZ, responsible for supporting IT requests and maintaining equipment. The role includes managing IT tickets, ensuring hardware setup for new hires, and collaborating with a third-party IT company. Candidates should have a High School Diploma and three years of relevant experience, along with strong communication skills. A commitment to collaboration and the mission of ending homelessness is essential. Competitive benefits include health insurance, paid time off, and a flexible schedule.