IT Support Technician: Hardware, Software & Helpdesk

Keytronic; Oakdale (MN); On-site; USD 54,453 - 70,000; Full time

Job summary

Keytronic is seeking a full-time IT Support Specialist in Oakdale, MN. This role involves installing and supporting personal and networked computer systems, providing helpdesk support, and addressing hardware issues.

Ideal candidates should have an associate’s degree and at least two years of relevant experience. Responsibilities include troubleshooting, installation of software, and managing hardware controls. The position requires effective communication and the ability to multi-task in a fast-paced environment.

Qualifications

• Two years of computer hardware and software support experience required.
• Ability to read and interpret technical instructions is essential.
• Proficient in using word processing, spreadsheet, and database software.

Responsibilities

• Install and set up computers, notebooks, and peripheral components.
• Troubleshoot network issues and provide helpdesk support.
• Manage software and hardware controls and licenses.

Skills

Computer hardware support

Network troubleshooting

Technical reporting

Software installation

Education

Associate’s degree in business or computer science

Tools

Word processing software

Spreadsheet software

Database software

Job description

Keytronic is seeking a full-time IT Support Specialist in Oakdale, MN. This role involves installing and supporting personal and networked computer systems, providing helpdesk support, and addressing hardware issues.

Ideal candidates should have an associate’s degree and at least two years of relevant experience. Responsibilities include troubleshooting, installation of software, and managing hardware controls. The position requires effective communication and the ability to multi-task in a fast-paced environment.