Workstation Technician

IDR, Inc.; Rochester (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation package

Full Benefits: Medical, Vision, Dental

Team-oriented culture

Job summary

A leading technology staffing firm in Rochester, Minnesota, is seeking a Workstation Technician. This role involves collaboration with support services, managing hardware and software orders, and providing technical assistance in the field. Candidates should have a High School Diploma, relevant experience, and strong communication skills. A competitive compensation package, full benefits, and the opportunity to join a dynamic team culture are offered.

Qualifications

• At least two years of experience in a related field.
• Valid driver's license required.
• Physical capability to lift seventy-five pounds.

Responsibilities

• Collaborate with support services for seamless operations.
• Manage hardware and software orders efficiently.
• Provide support and expertise in the field.

Skills

Strong organizational skills

Written communication skills

Oral communication skills

Understanding of computer-related terminology

Customer service evaluation skills

Education

High School Diploma

Job description

IDR is seeking a Workstation Technician to join one of our top clients in Rochester, Minnesota. This role is perfect for individuals who are passionate about technology and eager to contribute to a dynamic team. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Workstation Technician

Collaborate with various support services to ensure seamless technical and equipment operations. Work closely with Workstation Support Services to manage hardware and software orders, ensuring they are received, configured, and installed efficiently. Serve as a technical liaison in the field, providing support and expertise as needed. Maintain confidentiality and deliver excellent customer service while working collaboratively with team members. Utilize ticket tracking software to document operations and manage workloads effectively.

Required Skills for Workstation Technician

High School Diploma and a valid driver's license. At least two years of experience in a related field, beyond just customer service. Strong organizational, written, and oral communication skills. Ability to understand and use computer-related terminology and evaluate customer requests for IT solutions. Physical capability to lift seventy-five pounds, distinguish colors, and perform tasks involving bending, stooping, and kneeling.

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

3pm - 11:30pm shift