IT Support Technician - Growth, Training & Impact

Prairieland FS, Inc.; Pittsfield (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

Prairieland FS, Inc. in Pittsfield, IL is seeking an Information Technology Support Technician to provide technical support to employees, troubleshoot hardware, software, and network issues, and deliver excellent customer service.

You will assist with installation, configuration, maintenance, and deployment of tech equipment; manage licenses; support mobile devices; and help strengthen IT operations and security across the company.

Qualifications

• Requires a high school degree or equivalent.
• Two years or more of related work experience.

Responsibilities

• Provide technical support and issue resolution for information systems users.
• Set up and support network access for all locations.
• Install, configure, and maintain hardware and software.
• Develop standards for network security and data usage.
• Assist with licenses, mobile devices, and equipment lifecycle.

Skills

Customer service

Communication

Time management

MS Office

Network basics

Education

High school diploma or equivalent

2+ years of related work experience

Tools

MS Office

Basic networking hardware

Job description

Prairieland FS, Inc. in Pittsfield, IL is seeking an Information Technology Support Technician to provide technical support to employees, troubleshoot hardware, software, and network issues, and deliver excellent customer service.

You will assist with installation, configuration, maintenance, and deployment of tech equipment; manage licenses; support mobile devices; and help strengthen IT operations and security across the company.