IT Support Specialist — Windows, VPN & Citrix Expert

Insights Training Group; Prestonsburg (KY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical – 3 Tier Options

Health Savings Account

Live Health Online

Dental Vision

Employer Paid Life and AD&D

1 x annual Earnings

Employer Paid Short-term Disability

Employer Paid Long-term Disability

Voluntary Life Insurance

Voluntary Accident and Critical Illnes

Employee Assistance Program 401K - 100

Tuition Reimbursement

Bereavement Leave

Sick Time Vacation Time

12 Paid Holidays

Job summary

Insights Training Group LLC is seeking a Computer Support Specialist at the Carl D Perkins Job Corps Center in Prestonsburg, KY. The role focuses on maintaining the center's computer information system, supporting applications, and providing end-user training.

The ideal candidate will have at least 3 years of IT experience, an associate degree, and strong knowledge of MS Office, SQL, Citrix, and security best practices.

Qualifications

• Above-average public speaking skills and communication abilities.
• Experience with MS Office, SQL, Citrix, Windows OS, and security software.

Responsibilities

• Provide support for applications, configure permissions, domain controllers, VPN, and printing; troubleshoot connectivity.
• Troubleshoot hardware, software, and network issues in a mixed environment.
• Respond to trouble calls and install software/hardware updates as needed.
• Maintain and secure information systems per procedures; train end users on PC/network basics.
• Oversee maintenance of computer equipment and liaison with vendors.

Skills

Public speaking

Verbal & written communication

Problem solving

Education

Associate degree in field preferred

Tools

MS Office

MS SQL

Citrix

Windows OS

Internet Information Server

AntiVirus

Backup software

Active Directory

VPN

Job description

Insights Training Group LLC is seeking a Computer Support Specialist at the Carl D Perkins Job Corps Center in Prestonsburg, KY. The role focuses on maintaining the center's computer information system, supporting applications, and providing end-user training.

The ideal candidate will have at least 3 years of IT experience, an associate degree, and strong knowledge of MS Office, SQL, Citrix, and security best practices.