IT Systems & Property Support Specialist

Insights Training Group, LLC; Prestonsburg (KY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical – 3 Tier Options

Health Savings Account

Employer Paid Life and AD&D

Tuition Reimbursement

12 Paid Holidays

Bereavement Leave

Sick Time & Vacation Time

401K - Safe Harbor match

Job summary

Insights Training Group, LLC in Prestonsburg, KY is hiring a Computer Support Specialist to maintain the Center’s computer information system and ensure daily data processing needs are met. You will support AD, domain controllers, VPN/Citrix connectivity, Windows applications, and help desk tasks.

The role requires 3+ years of computer experience, Associate degree preferred, and strong communication and problem-solving skills. Equal opportunity employer; full-time with a benefits package.

Qualifications

• Three (3) years computer experience and working knowledge of MS Office and SQL.
• Ability to provide effective technical support and troubleshoot hardware/software.
• Associate degree preferred; valid driver's license; strong communication skills.

Responsibilities

• Provide support for applications including AD permissions, domain controllers, antivirus, TCP/IP and printing issues.
• Troubleshoot hardware, software and connectivity for mixed environments; respond to trouble calls.
• Install connectivity software using VPN, Citrix, Telnet and Dial-up connections.
• Plan and manage operation of the Center’s computer information system and related management systems.
• Maintain security controls and perform preventative/corrective maintenance on hardware and systems.

Skills

Active Directory

Domain Controllers

Troubleshooting

Windows applications

Networking basics

Verbal & written skills

Public speaking

Problem solving

Education

Associate degree

Tools

Active Directory

VPN

Citrix

Telnet

Dial-up connections

Microsoft Office

MS SQL

Backup software

Windows Server

Internet Information Services (IIS)

Job description

Insights Training Group, LLC in Prestonsburg, KY is hiring a Computer Support Specialist to maintain the Center’s computer information system and ensure daily data processing needs are met. You will support AD, domain controllers, VPN/Citrix connectivity, Windows applications, and help desk tasks.

The role requires 3+ years of computer experience, Associate degree preferred, and strong communication and problem-solving skills. Equal opportunity employer; full-time with a benefits package.