IT Support Specialist - Mountain Campus (On-Site Tech)

Pali Institute Inc.; California, Northern (MO, KY); Hybrid; USD 30,000 - 39,000; Full time

Job summary

Pali Mountain seeks an IT Support staff member to assist the IT department by monitoring and repairing network infrastructure, maintaining public Wi‑Fi, and remotely managing staff computers. You will also help with audio/video setup and equipment disposal, and support printer and phone systems across the campus.

The role requires strong customer service skills and the ability to work independently as well as part of a team in a large campus setting.

Qualifications

• Experience with IT customer service.
• Ability to troubleshoot and repair network infrastructure.
• Experience working on a large campus or multi-building environment is preferred.

Responsibilities

• Assist IT department with monitoring and repairing network infrastructure.
• Maintain public Wi-Fi and staff computers remotely.
• Assist with audio/video setup and equipment disposal when needed.

Skills

IT support

Customer service

Teamwork

Time management

Problem solving

Attention to detail

Communication

Adaptability

Tools

Network hardware

Phone system

Printers

Job description

Pali Mountain seeks an IT Support staff member to assist the IT department by monitoring and repairing network infrastructure, maintaining public Wi‑Fi, and remotely managing staff computers. You will also help with audio/video setup and equipment disposal, and support printer and phone systems across the campus.

The role requires strong customer service skills and the ability to work independently as well as part of a team in a large campus setting.