IT Support

Pali Mountain; Running Springs (CA); On-site; USD 30,000 - 39,000; Full time

Job summary

Pali Mountain in Running Springs, CA is seeking an IT Support professional to assist the IT department with maintaining network infrastructure, public WIFI, and staff computer systems.

You will also manage the phone system, support audio/video setups, and oversee procurement and disposal of equipment on a large campus. The role requires professional conduct, independent work, and teamwork on site.

Qualifications

• Experience with IT customer service.
• Experience working on a large campus (preferred).
• Educating staff on new processes when necessary.
• Willingness to work with staff to resolve computer issues.

Responsibilities

• Monitor and repair network infrastructure.
• Maintain public WIFI.
• Remotely manage software on staff computers.
• Purchase new equipment when necessary and properly dispose of old equipment.
• Maintain our phone system and assist with audio/video setup and continual maintenance.
• Provide technical support across the campus (in person or over the phone).
• Set up accounts for new users.
• Repairing and replacing equipment as necessary.
• Testing new technology.
• Exhibits sound and accurate judgment.
• Uses time efficiently; works quickly and productively.
• Behaves professionally under pressure; treats others with respect.

Skills

IT customer service

Network administration

Printer management

Audio/Video setup

Equipment installation

Troubleshooting

Staff training

Time management

Team collaboration

Remote management

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT Support

Running Springs, CA, US

4 days ago Requisition ID: 1076

Salary Range: $22.00 To $28.00 Hourly

Who is Pali Mountain:

Nestled in the San Bernardino Mountains between Lake Arrowhead and Big Bear, our 250-acre mountain facility is conveniently located in Running Springs, CA, only 90 minutes from Los Angeles, Orange, and San Diego Counties. Pali Mountain is home to Pali Adventures, an overnight sleep away camp, Pali Institute, an outdoor education program and Pali Retreat, a mountain retreat and conference center.

Summary

Assists IT department as needed, including but not limited to the following:

While working at Pali Mountain you will monitor and repair network infrastructure, maintain our public WIFI, remotely manage software on staff computers, purchase new equipment when necessary and properly dispose of old equipment and maintain existing hardware. Along with working on our computer network you will maintain our phone system, assist with audio/video set up and continual maintenance on both.

Skills and Qualifications

To perform the job successfully, an individual should demonstrate the following competencies/experience:

• Educating staff on new processes when necessary.


• Proven ability to work independently and as part of a team.


• Experience with IT customer service.


• Experience working on a large campus (preferred)


• Strong work ethic.


• Previous experience working on computer networks, phone network, printers, etc.


• Willingness to work with staff to resolve computer issues


• Assist with installing and configuring computer hardware, software, systems, networks, printers, and scanners


• Monitoring and maintaining computer systems and networks


• Responding in a timely manner to service issues and requests


• Providing technical support across companies (this may be in person or over the phone)


• Setting up accounts for new users


• Repairing and replacing equipment as necessary


• Testing new technology


• Exhibits sound and accurate judgment


• Uses time efficiently; works quickly and productively


• Behaves professionally even when under pressure; treats others with respect and consideration


• Demonstrates accuracy and thoroughness; monitors own work to ensure quality


• Adapts to changes in the work environment; able to deal with frequent change, delays, or unexpected events


• Is consistently at work and on time


• Follows instructions; follows through on commitments; takes responsibility for own actions


• Seeks increased responsibilities; asks for and offers help when needed