IT Support Specialist I — Empower Tech Access

I Am Boundless; Worthington (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) Retirement Plan with 5% matching

5 Weeks of Paid Time Off

Medical Insurance

Free Dental & Vision Insurance

Tuition Discount Opportunities

Job summary

A non-profit organization in Worthington, Ohio is hiring an IT Support Specialist I to provide technical support to clients. The candidate should have strong interpersonal skills, a customer-centric attitude, and at least one year of experience in a technical role. Responsibilities include troubleshooting systems and acting as a liaison for problem resolution. Join today to make a meaningful impact within the community!

Qualifications

• Minimum 1 year work experience in a technical role.
• Ability to diagnose and resolve basic technical issues.
• Familiarity with common operating systems and software applications.

Responsibilities

• Provide day-to-day technical support to internal and external clients.
• Configure and troubleshoot laptops, workstations, servers, and networks.
• Act as a liaison for problem resolution between customers and departments.

Skills

Customer-centric attitude

Interpersonal skills

Technical troubleshooting

Education

High school diploma or equivalent

Associate degree in IT or related field

Tools

Help desk software (e.g., Zendesk, ServiceNow)

Job description

A non-profit organization in Worthington, Ohio is hiring an IT Support Specialist I to provide technical support to clients. The candidate should have strong interpersonal skills, a customer-centric attitude, and at least one year of experience in a technical role. Responsibilities include troubleshooting systems and acting as a liaison for problem resolution. Join today to make a meaningful impact within the community!