IT Support Specialist: Helpdesk & POS Tech (Hybrid)

Workstream; Columbus (OH); Hybrid; USD 45,000 - 60,000; Full time

Job summary

A leading food service company in Columbus, Ohio is seeking an IT Support Specialist to provide comprehensive technical support for store and home office operations. The successful candidate will troubleshoot technical issues, assist with POS conversions, and maintain system documentation. A flexible schedule is required, including possible on-site and hybrid work arrangements. An associate-level degree in Computer Science or related fields is preferred, along with customer service skills and technical problem-solving abilities.

Qualifications

• Ability to work various shifts, including weekends and holidays.
• Preferred certifications in relevant technologies.

Responsibilities

• Provide technical support for store and office operations.
• Troubleshoot and resolve end user problems.
• Monitor and track issues for timely resolution.

Skills

Customer service skills

Problem-solving abilities

Technical support

Education

Associate-level degree in Computer Science or Information Systems

Tools

Windows OS

Mobile devices

Active Directory

SQL tools

Job description

A leading food service company in Columbus, Ohio is seeking an IT Support Specialist to provide comprehensive technical support for store and home office operations. The successful candidate will troubleshoot technical issues, assist with POS conversions, and maintain system documentation. A flexible schedule is required, including possible on-site and hybrid work arrangements. An associate-level degree in Computer Science or related fields is preferred, along with customer service skills and technical problem-solving abilities.