IT Support Specialist: Hardware & Software Troubleshooter

Acutec-Precision-Aerospace,-Inc.; Meadville (Crawford County); On-site; USD 38,000 - 52,000; Full time

Job summary

Acutec-Precision-Aerospace,-Inc. seeks an IT Support Technician to diagnose and resolve computer hardware and software issues, set up devices, and assist employees and customers with IT problems.

The role focuses on installing and configuring hardware/software, repairing components, and ensuring security through software updates. The ideal candidate will possess a GED or high school diploma with at least two years of related experience, strong problem-solving skills, and the ability to document

Qualifications

• Must have strong problem-solving skills and ability to present technical information clearly.
• Experience with software maintenance and testing processes.
• Familiarity with basic networking concepts and hardware setup.
• Ability to document procedures and manage vendor relationships.

Responsibilities

• Troubleshoot and diagnose computer hardware and software issues.
• Set up computers and assist employees and customers with IT problems.
• Install/configure hardware and software to ensure usability.
• Repair or replace damaged hardware and upgrade software for security.

Skills

Problem Solving

Presenting Technical Information

Process Improvement

Software Maintenance

Software Testing

Basic Networking Skills

Cable Termination

Vendor Relationships

Education

High School Diploma or GED

Job description

Acutec-Precision-Aerospace,-Inc. seeks an IT Support Technician to diagnose and resolve computer hardware and software issues, set up devices, and assist employees and customers with IT problems.

The role focuses on installing and configuring hardware/software, repairing components, and ensuring security through software updates. The ideal candidate will possess a GED or high school diploma with at least two years of related experience, strong problem-solving skills, and the ability to document