IT Support Specialist | Growth & Professional Development

Astra Vantage; Fort Worth (TX); On-site; USD 55,000 - 69,000; Full time

Job summary

Astra Vantage in Fort Worth, TX is seeking a full-time IT Support Specialist to troubleshoot hardware and software issues, assist users with software applications, and maintain IT infrastructure. The role involves analyzing data, preparing reports, and supporting project planning and execution in a collaborative IT team.

Qualified candidates have a bachelor’s degree in a related field, strong problem-solving skills, and proficiency in Microsoft Office Suite.

Qualifications

• Bachelor's degree in a related field required.
• Proficiency in Microsoft Office Suite and IT tools.
• Experience with IT support software preferred.

Responsibilities

• Troubleshoot hardware and software issues to resolve problems quickly.
• Assist users with software applications and IT services.
• Maintain IT infrastructure and support daily IT needs.
• Analyze data, prepare reports, and assist in project planning/execution.

Skills

Troubleshooting

Customer support

IT problem-solving

Microsoft Office

Education

Bachelor's degree in a related field

Tools

Microsoft Office Suite

IT support software

Job description

Astra Vantage in Fort Worth, TX is seeking a full-time IT Support Specialist to troubleshoot hardware and software issues, assist users with software applications, and maintain IT infrastructure. The role involves analyzing data, preparing reports, and supporting project planning and execution in a collaborative IT team.

Qualified candidates have a bachelor’s degree in a related field, strong problem-solving skills, and proficiency in Microsoft Office Suite.