IT Support Specialist

Astra Vantage; Fort Worth (TX); In loco; USD 55.000 - 69.000; Tempo pieno

Descrizione del lavoro

Astra Vantage in Fort Worth, TX is seeking a full-time IT Support Specialist to troubleshoot hardware and software issues, assist users with software applications, and maintain IT infrastructure. The role involves analyzing data, preparing reports, and supporting project planning and execution in a collaborative IT team.

Qualified candidates have a bachelor’s degree in a related field, strong problem-solving skills, and proficiency in Microsoft Office Suite.

Competenze

• Bachelor's degree in a related field required.
• Proficiency in Microsoft Office Suite and IT tools.
• Experience with IT support software preferred.

Mansioni

• Troubleshoot hardware and software issues to resolve problems quickly.
• Assist users with software applications and IT services.
• Maintain IT infrastructure and support daily IT needs.
• Analyze data, prepare reports, and assist in project planning/execution.

Conoscenze

Troubleshooting

Customer support

IT problem-solving

Microsoft Office

Formazione

Bachelor's degree in a related field

Strumenti

Microsoft Office Suite

IT support software

Descrizione del lavoro

Astra Vantage, located in Fort Worth, TX, is seeking a full-time IT Support Specialist to provide technical assistance to employees. This role involves troubleshooting hardware and software issues, assisting users with software applications, and maintaining IT infrastructure.

As an IT Support Specialist, your day-to-day tasks will include resolving technical problems promptly and efficiently to ensure minimal disruption to business operations. You will work closely with users to understand their needs and provide effective solutions.

You will be part of a dedicated IT team in Fort Worth, TX, working in a collaborative environment that promotes teamwork and continuous learning. Opportunities for professional development are available.

The annual salary for this position ranges from $55,000 to $68,898, with the exact amount determined by the candidate's experience and qualifications. Employees in this role typically work in a modern office environment, using a standard desktop computer equipped with specialized software for data analysis and project management. The position requires a bachelor's degree in a related field, along with proficiency in Microsoft Office Suite and relevant industry tools. Responsibilities include analyzing data, preparing reports, and assisting in project planning and execution. While benefits are not specified, the role offers a attractive compensation and potential for professional development within the organization.

To be successful in this role, you should have a strong understanding of computer systems and networks, excellent problem-solving skills, and the ability to work well under pressure. Experience with IT support software and a degree in computer science or a related field is preferred.

Troubleshooting hardware and software issues, assisting users with software applications, maintaining IT infrastructureStrong understanding of computer systems and networks, excellent problem-solving skills, ability to work well under pressure, experience with IT support software, degree in computer science or related field preferred