IT Support Specialist — Fast-Paced Helpdesk & Growth

Total Home and Farm Video Solutions INC; United States; Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

401(k) with company match

Collaborative team culture

Opportunities for professional growth

Job summary

A technology solutions company in the United States is seeking a full-time IT Support Specialist to provide technical support to users. This role involves troubleshooting hardware and software issues, managing user accounts, and documenting support resolutions. Ideal candidates will have 1–4 years of experience in IT support, strong analytical skills, and a detail-oriented approach. The position offers comprehensive benefits, a competitive salary, and opportunities for career growth.

Qualifications

• 1–4 years of experience in a help desk or IT support role.
• Strong troubleshooting and analytical skills.
• Valid driver's license and reliable transportation.

Responsibilities

• Serve as initial point of contact for technical support.
• Install, configure, and maintain hardware, software, and peripherals.
• Troubleshoot and support desktop, laptop, and printer issues.

Skills

Troubleshooting

Analytical skills

Communication

Detail-oriented

Organizational skills

Education

Degree in IT, Computer Science, or related field

Tools

CompTIA A+

Network+

MCP

Job description

A technology solutions company in the United States is seeking a full-time IT Support Specialist to provide technical support to users. This role involves troubleshooting hardware and software issues, managing user accounts, and documenting support resolutions. Ideal candidates will have 1–4 years of experience in IT support, strong analytical skills, and a detail-oriented approach. The position offers comprehensive benefits, a competitive salary, and opportunities for career growth.