IT Support Specialist: Desktop & Network Troubleshooter

Roomi Group Corporation; Minnesota; On-site; USD 40,000 - 60,000; Full time

Job summary

A technology solutions company based in the United States is seeking a Technical Support Specialist. The role involves installing and configuring computer systems, providing support, and resolving technical issues. Candidates should have strong installation, diagnostic, and communication skills, with an understanding of common operating systems and software applications. This position is ideal for those with at least one year of tech support experience and a passion for solving problems.

Qualifications

• Preferred CompTIA A+ certification.
• 1 year of tech support experience preferred.
• Strong communication skills, both written and verbal.

Responsibilities

• Install and configure computer systems and applications.
• Perform routine inspections on existing installations.
• Act as the initial point of contact for all technical concerns.

Skills

Diagnostic abilities

Installation skills

Excellent communication

Proficiency in Office Suite

Tools

Outlook

Word

Excel

PowerPoint

Adobe

Job description

A technology solutions company based in the United States is seeking a Technical Support Specialist. The role involves installing and configuring computer systems, providing support, and resolving technical issues. Candidates should have strong installation, diagnostic, and communication skills, with an understanding of common operating systems and software applications. This position is ideal for those with at least one year of tech support experience and a passion for solving problems.