IT Support Specialist - Endpoints, Cloud & Compliance

Rural King; Steubenville (OH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health coverage

Flexible Spending Account (FSA)

Paid time off

Fully stocked kitchen

Job summary

Vector Atomic is seeking an IT Support Specialist to join our growing IT team in Steubenville. The role supports 100+ employees and 350+ endpoints in Windows with Linux exposure, handling end-to-end issues, endpoint administration, cloud productivity, and cybersecurity compliance.

You will work directly with users, document processes, and participate in network and security improvements. The ideal candidate has 3+ years in IT support, strong Windows troubleshooting, AD/GP experience, and a

Qualifications

• 3+ years of professional IT support or systems administration experience in an enterprise environment.
• Strong Windows OS troubleshooting and administration capabilities.
• Practical experience supporting Directory Services (Active Directory) and Group Policy.
• Solid understanding of core networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs, and wireless protocols).

Responsibilities

• Provide Tier 2/3 technical support primarily for Windows systems, alongside foundational support for Linux environments.
• Support cloud productivity tools, user account lifecycles, authentication, and access controls.
• Maintain accurate IT documentation, asset management records, and standard operating procedures.

Skills

Windows OS troubleshooting

Active Directory

Group Policy

Networking fundamentals

Endpoint management

RMM platforms

Documentation

Customer service

Education

Bachelor's degree in IT/CS or related field

Tools

RMM platforms

Deployment tools

SIEM tools

Job description

Vector Atomic is seeking an IT Support Specialist to join our growing IT team in Steubenville. The role supports 100+ employees and 350+ endpoints in Windows with Linux exposure, handling end-to-end issues, endpoint administration, cloud productivity, and cybersecurity compliance.

You will work directly with users, document processes, and participate in network and security improvements. The ideal candidate has 3+ years in IT support, strong Windows troubleshooting, AD/GP experience, and a