Farm & Home Power Equipment Sales Pro

Rural King; Steubenville (OH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health coverage

Flexible Spending Account (FSA)

Paid time off

Fully stocked kitchen

Job summary

Vector Atomic is seeking an IT Support Specialist to join our growing IT team in Steubenville. The role supports 100+ employees and 350+ endpoints in Windows with Linux exposure, handling end-to-end issues, endpoint administration, cloud productivity, and cybersecurity compliance.

You will work directly with users, document processes, and participate in network and security improvements. The ideal candidate has 3+ years in IT support, strong Windows troubleshooting, AD/GP experience, and a

Qualifications

• 3+ years of professional IT support or systems administration experience in an enterprise environment.
• Strong Windows OS troubleshooting and administration capabilities.
• Practical experience supporting Directory Services (Active Directory) and Group Policy.
• Solid understanding of core networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs, and wireless protocols).

Responsibilities

• Provide Tier 2/3 technical support primarily for Windows systems, alongside foundational support for Linux environments.
• Support cloud productivity tools, user account lifecycles, authentication, and access controls.
• Maintain accurate IT documentation, asset management records, and standard operating procedures.

Skills

Windows OS troubleshooting

Active Directory

Group Policy

Networking fundamentals

Endpoint management

RMM platforms

Documentation

Customer service

Education

Bachelor's degree in IT/CS or related field

Tools

RMM platforms

Deployment tools

SIEM tools

Job description

IT Support Specialist

We are seeking an IT Support Specialist to join our growing IT team. This is a hands‑on position supporting approximately 100+ employees and 350+ endpoints in a primary Windows‑based environment with a smaller footprint of Linux systems. The ideal candidate is an experienced IT professional who excels at solving technical problems, working directly with users, and taking end‑to‑end ownership of issues. This role extends beyond traditional help desk duties to include endpoint administration, cloud productivity suite support, network maintenance, cybersecurity monitoring, and active participation in our federal and industry compliance programs.

Endpoint & User Support

• Provide Tier 2/3 technical support primarily for Windows systems, alongside foundational support for Linux environments.
• Support cloud productivity tools, user account lifecycles, authentication, and access controls.
• Maintain accurate IT documentation, asset management records, and standard operating procedures.

Identity & Network Infrastructure

• Assist with directory services, central identity management, and group policy administration.
• Support enterprise Mobile Device Management (MDM), Remote Monitoring and Management (RMM), and unified endpoint management platforms.
• Troubleshoot local network infrastructure, including LAN, Wi‑Fi, VPN, DNS, DHCP, VLANs, switching, and firewalls.
• Assist with IT infrastructure projects, network deployments, office moves, and technology upgrades.
• Assist with endpoint hardening, patch management, vulnerability remediation, and baseline security configurations.
• Support enterprise Endpoint Detection and Response (EDR) and Security Information and Event Management (SIEM) tools.
• Assist with federal and industry cybersecurity compliance programs (e.g., NIST SP 800‑171, CMMC) and evidence collection.
• Experience administering enterprise cloud productivity and identity management platforms.
• Hands‑on exposure to Linux administration and endpoint support.
• Experience maintaining network switches, firewalls, and wireless access infrastructure.
• Familiarity with cybersecurity compliance frameworks (such as NIST SP 800‑171, CMMC, or DFARS) and handling standards for sensitive data.

Qualifications

• 3+ years of professional IT support or systems administration experience in an enterprise environment.
• Strong Windows OS troubleshooting and administration capabilities.
• Practical experience supporting Directory Services (Active Directory) and Group Policy.
• Solid understanding of core networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs, and wireless protocols).
• Hands‑on experience with endpoint management, deployment tools, or RMM platforms.
• Strong analytical, communication, documentation, and customer‑service skills, with the ability to manage multiple priorities independently.
• A degree in Information Technology, Computer Science, or a related field is preferred, but equivalent professional experience and demonstrated capabilities will be fully considered.

Benefits

• Platinum-level family health coverage (medical, dental, vision)
• Health and dependent care Flexible Spending Accounts (FSA)
• 20 days of paid time off & 11 paid holidays
• Fully stocked kitchen

The total compensation package includes base, bonus, equity and benefits.

Vector Atomic is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.