IT Support Specialist: End-User Tech & Quick Solutions

Carsforsale.com; Sioux Falls (SD); On-site; USD 42,000 - 62,000; Full time

Job summary

Carsforsale.com is seeking an IT Support Specialist to maintain and troubleshoot our internal technology environment in Sioux Falls. You will set up devices, assist all departments, and respond to tickets with timely updates.

You will work hands-on to resolve hardware and software issues, install operating systems, and maintain IT networking and AV equipment. A strong focus on customer service and clear communication is essential.

Qualifications

• High school diploma or equivalent is required.
• Solid understanding of Windows, Mac, Android and iOS operating systems.
• Familiarity with Office 365, Active Directory and client-server concepts.
• Ability to troubleshoot hardware and software issues and support end users.

Responsibilities

• Set up company devices for end users.
• Provide computer-related support to all departments.
• Respond to requests via internal ticketing system and escalate when needed.
• Provide regular updates on open requests and document work performed.
• Represent IT with professionalism and customer-service mindset.

Skills

Communication

Professionalism

Prioritization

Self-motivation

Education

High school diploma

Tools

Windows OS

Mac OS

Android OS

iOS

Office 365

Active Directory

Client-server relationships

IP softphones

IT networking

Audio/Video tech

Printer setup

Job description

Carsforsale.com is seeking an IT Support Specialist to maintain and troubleshoot our internal technology environment in Sioux Falls. You will set up devices, assist all departments, and respond to tickets with timely updates.

You will work hands-on to resolve hardware and software issues, install operating systems, and maintain IT networking and AV equipment. A strong focus on customer service and clear communication is essential.