IT Support Specialist — Downtown Tampa Growth & Impact

Northwind Elite LLC; Tampa (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Competitive benefits

Job summary

Northwind Elite LLC, a Tampa, FL-based software development company, seeks an IT Support Specialist for its growing tech team. This FULL_TIME role focuses on custom solutions for healthcare providers, with a team of 50+ employees in a modern downtown office.

You’ll handle day-to-day IT support tasks, troubleshoot hardware and software issues, and assist employees to ensure smooth operations. A bachelor’s degree and 2+ years of experience are preferred.

Qualifications

• Bachelor's degree in Computer Science or related field.
• 2+ years of IT support experience.
• Proficiency with Windows and macOS, troubleshooting hardware and software.

Responsibilities

• Provide technical support to internal teams and external clients.
• Troubleshoot and resolve hardware, software, and network issues.
• Install, configure, and maintain IT equipment and systems.
• Assist in implementing new software and hardware.
• Monitor system performance and ensure uptime.
• Document IT processes and procedures.
• Stay updated with IT trends and technologies.

Skills

Troubleshooting

Windows OS

macOS

Networking

Security

Communication

Education

Bachelor's degree in Computer Science / IT

Job description

Northwind Elite LLC, a Tampa, FL-based software development company, seeks an IT Support Specialist for its growing tech team. This FULL_TIME role focuses on custom solutions for healthcare providers, with a team of 50+ employees in a modern downtown office.

You’ll handle day-to-day IT support tasks, troubleshoot hardware and software issues, and assist employees to ensure smooth operations. A bachelor’s degree and 2+ years of experience are preferred.