IT Support Specialist

Cobalt Pacific; Tampa (FL); On-site; USD 38,000 - 51,000; Full time

Job summary

Cobalt Pacific in Tampa, FL is looking for an IT Support Specialist to join our team and maintain our technology infrastructure. You will troubleshoot hardware and software, provide technical assistance to employees, monitor system performance, and install and configure software in a traditional office setting.

Requirements include a high school diploma, a bachelor’s degree in CS/IT or related field, and strong problem-solving and communication skills.

Qualifications

• Troubleshoot hardware and software issues.
• Provide technical assistance to employees.
• Monitor system performance.
• Install and configure software.
• Maintain network infrastructure.
• Bachelor's degree in Computer Science, Information Technology, or related field.
• Previous IT support experience is beneficial.
• Strong problem-solving skills.
• Excellent communication abilities.
• Proficiency in Windows and macOS operating systems.
• Familiarity with common networking protocols.

Responsibilities

• Troubleshoot hardware and software issues.
• Provide technical assistance to employees.
• Monitor system performance.
• Install and configure software.
• Maintain network infrastructure.

Skills

Troubleshoot hardware

Troubleshoot software

Technical support

Monitor systems

Install software

Maintain network

Windows & macOS

Networking protocols

Communication skills

Problem solving

Education

Bachelor's degree in CS/IT

Job description

Cobalt Pacific, a technology services and solutions company, is hiring a full-time IT Support Specialist in Tampa, FL. This role offers a dynamic and challenging environment to support our technology infrastructure.

As an IT Support Specialist, you'll troubleshoot hardware and software issues, assist employees, and ensure IT systems run smoothly. Your tasks include monitoring system performance, installing software, and maintaining network infrastructure.

You'll join a dedicated IT team in Tampa, FL, collaborating with professionals to deliver excellent support services. Our workplace promotes collaboration, innovation, and continuous learning.

The annual salary for this position ranges from $38,000 to $50,507, with the exact amount dependent on experience and qualifications. While benefits and additional perks are not specified, this role typically involves managing daily tasks, coordinating with team members, and utilizing standard office tools. The workplace is usually a traditional office setting, requiring a high school diploma or equivalent, and may include some travel for client meetings or site visits. The position demands strong communication skills, attention to detail, and the ability to meet tight deadlines.

To succeed in this role, you should have a bachelor's degree in Computer Science, Information Technology, or a related field. Previous IT support experience is beneficial, along with strong problem-solving and communication skills. Proficiency in Windows and macOS, and knowledge of common networking protocols, are a plus.

• Troubleshoot hardware and software issues
• Provide technical assistance to employees
• Monitor system performance
• Install and configure software
• Maintain network infrastructure
• Bachelor's degree in Computer Science, Information Technology, or related field
• Previous experience in IT support
• Strong problem-solving skills
• Excellent communication abilities
• Proficiency in Windows and macOS operating systems
• Familiarity with common networking protocols