Level 2 IT Support Specialist

Computech Corporation; Saline (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

A technology support company in Saline, Michigan seeks an experienced Technician to provide second-level support for computer systems, troubleshoot hardware/software issues, and assist with conference meetings. Candidates should have in-depth knowledge of Windows 7, excellent communication skills, and be able to ensure exceptional customer service. Experience with Tools like Remedy and Microsoft Office is preferred. This role promises a dynamic work environment with opportunities for growth.

Qualifications

• In-depth knowledge of Windows 7/Windows XP support and troubleshooting skills.
• Experience with PC imaging and remote control support tools.
• Knowledge of Microsoft Office applications and standard office software.

Responsibilities

• Provide second-level end user support for computer systems and equipment.
• Troubleshoot problems and perform equipment repair and replacement.
• Support on-site conference meetings and special events.

Skills

PC Support

Technical Troubleshooting

Customer Service

Video Conference Support

Active Directory

Communication Skills

Tools

Remedy

Microsoft Office 2010

Active Directory

Job description

A technology support company in Saline, Michigan seeks an experienced Technician to provide second-level support for computer systems, troubleshoot hardware/software issues, and assist with conference meetings. Candidates should have in-depth knowledge of Windows 7, excellent communication skills, and be able to ensure exceptional customer service. Experience with Tools like Remedy and Microsoft Office is preferred. This role promises a dynamic work environment with opportunities for growth.