IT Support Specialist – Azure/365 & Network Expert

Renew Cannabis Co.; Chicago (IL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k plan

Job summary

Vireo Health, Inc. is seeking an IT Support Specialist to own and resolve customer IT issues, document steps, and escalate when needed. You’ll support Windows, macOS, Android devices and Office 365 apps, with emphasis on Azure and AD administration.

Travel up to 60-70% weekly is required; candidate must live within commuting distance to MD. The role offers competitive benefits and a fast-growing cannabis tech environment.

Qualifications

• BS or equivalent with related IT experience.
• Experience with Windows/macOS/Android support.
• Familiar with Azure/Office 365 administration.

Responsibilities

• Own and resolve IT issues and document steps taken.
• Support end-user devices and Office 365 apps.
• Escalate unresolved issues per standard procedures.
• Maintain knowledge base and security/compliance standards.

Skills

Windows OS

Active Directory

Microsoft 365

Networking basics

Troubleshooting

Customer service

Communication

Documentation

Education

Bachelor’s degree or equivalent

Tools

Intunes

JAMF

Azure

SharePoint

Job description

Vireo Health, Inc. is seeking an IT Support Specialist to own and resolve customer IT issues, document steps, and escalate when needed. You’ll support Windows, macOS, Android devices and Office 365 apps, with emphasis on Azure and AD administration.

Travel up to 60-70% weekly is required; candidate must live within commuting distance to MD. The role offers competitive benefits and a fast-growing cannabis tech environment.