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Job summary
A top accounting and advisory firm is seeking a Help Desk Support Specialist for their Charlotte office. This entry-level position involves managing helpdesk tickets, providing technical support, and configuring IT equipment. Ideal candidates will have experience with automation tools like PowerShell, and Microsoft Intune for device management. The role emphasizes improving IT workflows and documentation. A competitive salary and full-time employment are offered.
Qualifications
Experience with automation tools (PowerShell).
Hands-on experience with Microsoft Intune for device management.
Strong troubleshooting skills, particularly in system integrations.
Responsibilities
Manage helpdesk tickets and ensure effective communication.
Configure, deploy, and support IT equipment and applications.
Provide technical support and troubleshoot issues.
Develop and implement automation scripts for efficiency.
Skills
Automation tools (PowerShell)
Microsoft Intune
Endpoint security policies
Troubleshooting skills
Job description
A top accounting and advisory firm is seeking a Help Desk Support Specialist for their Charlotte office. This entry-level position involves managing helpdesk tickets, providing technical support, and configuring IT equipment. Ideal candidates will have experience with automation tools like PowerShell, and Microsoft Intune for device management. The role emphasizes improving IT workflows and documentation. A competitive salary and full-time employment are offered.