IT Operations & Help Desk Specialist

American business solutions inc; Columbia (SC); Vor Ort; USD 40.000 - 55.000; Vollzeit

Zusammenfassung

American business solutions inc is seeking an IT help desk specialist in Columbia, SC. You will provide user support, troubleshoot Windows/Office 365, and manage tickets with MSP collaboration.

Requirements include 2+ years of help desk or IT support experience, and familiarity with Active Directory, Entra ID, and Intune for account and device management. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Fundamentals are valued.

Qualifikationen

• 2+ years of help desk or IT support experience.
• Experience with Windows operating systems, Microsoft Office/Microsoft 365, and general IT support practices.

Kenntnisse

Help desk experience

Customer-facing role

Ausbildung

CompTIA A+

ITIL Foundation

Microsoft Certified Fundamentals

Tools

Help desk software

Ticketing systems

Active Directory

Microsoft Entra ID

Intune

Jobbeschreibung

American business solutions inc is seeking an IT help desk specialist in Columbia, SC. You will provide user support, troubleshoot Windows/Office 365, and manage tickets with MSP collaboration.

Requirements include 2+ years of help desk or IT support experience, and familiarity with Active Directory, Entra ID, and Intune for account and device management. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Fundamentals are valued.