IT Support Specialist

Pioneer Summit Solutions; Fresno (CA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Retirement plans (401(k) or pension)

Professional development opportunities

Job summary

Pioneer Summit Solutions, an established IT solutions company serving the agriculture and food industries, seeks an IT Support Specialist in Fresno, CA. This full-time role offers a negotiable salary and comprehensive benefits.

You will provide technical assistance to employees and clients, troubleshoot hardware and software issues, and maintain IT infrastructure and documentation. Collaboration with IT and other departments is essential to support our technology needs.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience in IT support.
• Strong understanding of computer hardware and software.

Responsibilities

• Provide technical support to employees and clients.
• Troubleshoot and resolve hardware, software, and network issues.
• Install, configure, and maintain computer systems and IT infrastructure.
• Monitor and maintain IT systems to ensure optimal performance and security.
• Assist in the implementation of new IT systems and technologies.

Skills

Technical support

Troubleshooting

Networking basics

Windows & macOS

Documentation

Team collaboration

Education

Bachelor's degree in CS/IT or related field

Tools

Windows OS

macOS

Productivity software

Job description

Pioneer Summit Solutions, a established company of innovative IT solutions in the agriculture and food industry, is looking for a dedicated IT Support Specialist in Fresno, CA. This full-time position offers a negotiable salary and benefits package.

As an IT Support Specialist, you will provide technical assistance to employees and clients, troubleshoot hardware and software issues, and ensure the smooth operation of our IT systems. You will also maintain and update our IT infrastructure and documentation.

You will work closely with the IT team and collaborate with other departments to support our company's technology needs. The workplace is in Fresno, CA, and you will be part of a team that values innovation and problem-solving.

The salary for this position is negotiable, reflecting the company's commitment to fair compensation and recognizing the value of the candidate's skills and experience.

• In addition to the base salary, the benefits package includes comprehensive health insurance that covers a wide range of medical services, ensuring the well-being of the employee and their family.
• The company also offers retirement plans, such as a 401(k) or pension scheme, to help employees save and plan for their financial future.
• Furthermore, professional development opportunities are available, including training programs, workshops, and access to online learning resources, allowing employees to enhance their skills and advance their careers within the organization.

The position is open until November 22, 2026, providing ample time for interested candidates to apply and for the hiring team to review applications thoroughly.

To be successful in this role, you should have a bachelor's degree in Computer Science, Information Technology, or a related field. You should also have at least 2 years of experience in IT support and a strong understanding of computer hardware and software.

• Provide technical support to our team members, ensuring they have the resources and assistance they need to perform their jobs effectively.
• Troubleshoot and resolve hardware, software, and network issues promptly and efficiently.
• Install, configure, and maintain computer systems, networks, and other IT infrastructure.
• Monitor and maintain our IT systems to ensure they are running optimally and securely.
• Assist in the implementation of new IT systems and technologies as needed.
• A bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 2 years of experience in IT support or a similar role.
• Strong knowledge of computer hardware, software, and networking principles.
• Familiarity with Windows and macOS operating systems, as well as common productivity software.
• Excellent problem-solving skills and the ability to work well under pressure.