IT Support Specialist

Venture National Group; Fresno (CA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development

Job summary

Venture National Group in Fresno, CA is seeking an IT Support Specialist to maintain and troubleshoot our technology infrastructure for optimal performance. You will provide technical assistance to employees and support network/system maintenance.

The role requires a bachelor’s degree in Computer Science or a related field, 2-3 years IT support experience, strong Windows/macOS and Office skills, basic networking knowledge, and excellent communication and problem-solving abilities.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 2–3 years of IT support experience.
• Strong knowledge of Windows and macOS operating systems and Microsoft Office Suite.
• Familiarity with basic networking concepts and principles.
• Excellent communication and problem-solving skills.

Responsibilities

• Provide first-line technical support to employees and ensure systems and software are operational.
• Troubleshoot and resolve hardware and software issues promptly and efficiently.
• Maintain and update IT documentation to ensure accuracy.
• Assist with installation, configuration, and maintenance of software and hardware.
• Monitor system performance and identify areas for improvement.

Skills

Windows/macOS

Networking basics

Communication

Problem solving

Office Suite

Education

Bachelor's degree in CS/IT

Job description

Venture National Group, a financial services provider in Fresno, CA, seeks an IT Support Specialist for a full-time position. This role involves maintaining and troubleshooting our technology infrastructure to ensure optimal performance.

As an IT Support Specialist, you’ll provide technical assistance to employees, resolve hardware and software issues, and assist with network and system maintenance. You’ll also monitor system performance and implement security measures to protect our data.

You’ll work in a collaborative environment with the IT team in Fresno, CA. The workplace is professional and supportive, fostering a positive work culture.

The salary for this position is negotiable and will be determined based on the candidate’s level of experience and qualifications. In addition to the competitive salary, the company offers a comprehensive benefits package that includes health insurance, retirement plans, and opportunities for professional development. These benefits are designed to support the overall well‑being and career growth of the employee.

You should have a bachelor's degree in Computer Science or a related field. Experience with IT support systems and a strong understanding of network security are required. Excellent communication skills and problem‑solving abilities are essential.

by November 23, 2026.

The submission deadline is firm, and late applications will not be considered.

• Provide first-line technical support to employees, ensuring our systems and software are up and running.
• Troubleshoot and resolve hardware and software issues promptly and efficiently.
• Maintain and update our IT documentation to ensure it's accurate and up-to-date.
• Assist with the installation, configuration, and maintenance of new software and hardware.
• Monitor system performance and identify areas for improvement.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2-3 years of experience in IT support or a similar role.
• Strong knowledge of Windows and macOS operating systems, as well as Microsoft Office Suite.
• Familiarity with basic networking concepts and principles.
• Excellent communication and problem‑solving skills.