IT Support Specialist — Solve Tech, Drive Innovation

Pioneer Summit Solutions; Fresno (CA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Retirement plans (401(k) or pension)

Professional development opportunities

Job summary

Pioneer Summit Solutions, an established IT solutions company serving the agriculture and food industries, seeks an IT Support Specialist in Fresno, CA. This full-time role offers a negotiable salary and comprehensive benefits.

You will provide technical assistance to employees and clients, troubleshoot hardware and software issues, and maintain IT infrastructure and documentation. Collaboration with IT and other departments is essential to support our technology needs.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience in IT support.
• Strong understanding of computer hardware and software.

Responsibilities

• Provide technical support to employees and clients.
• Troubleshoot and resolve hardware, software, and network issues.
• Install, configure, and maintain computer systems and IT infrastructure.
• Monitor and maintain IT systems to ensure optimal performance and security.
• Assist in the implementation of new IT systems and technologies.

Skills

Technical support

Troubleshooting

Networking basics

Windows & macOS

Documentation

Team collaboration

Education

Bachelor's degree in CS/IT or related field

Tools

Windows OS

macOS

Productivity software

Job description

Pioneer Summit Solutions, an established IT solutions company serving the agriculture and food industries, seeks an IT Support Specialist in Fresno, CA. This full-time role offers a negotiable salary and comprehensive benefits.

You will provide technical assistance to employees and clients, troubleshoot hardware and software issues, and maintain IT infrastructure and documentation. Collaboration with IT and other departments is essential to support our technology needs.