IT Support Specialist

Summit Meadows Solutions; San Francisco (CA); On-site; USD 38,000 - 49,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

Retirement plans (401(k) or pension)

Professional development opportunities

Job summary

Summit Meadows Solutions in San Francisco, CA, is seeking an IT Support Specialist for full-time employment. The role offers a salary range of $38,000 to $48,825 per year and is open until November 23, 2026.

You will provide technical assistance to employees, troubleshoot hardware and software issues, and ensure system security and data integrity. You will also assist with network maintenance, software installations, and updates, collaborating with the IT team to ensure smooth operations.

Qualifications

• Bachelor's degree in Computer Science, IT or related field.
• 1-3 years IT support experience.
• Proficient with Windows and macOS; basic Linux familiarity.
• Knowledge of networking protocols and security best practices.
• Strong communication and teamwork abilities.

Responsibilities

• Provide top-notch technical support to remote and in-office employees, ensuring tools and resources are available.
• Troubleshoot and resolve IT issues promptly to minimize downtime.
• Install, configure, and maintain hardware and software for new and existing employees.
• Assist with network and security protocols to keep data safe and systems secure.
• Stay up-to-date with latest tech trends to improve IT infrastructure.

Skills

Problem-solving

Communication

Interpersonal skills

Proactive attitude

Education

Bachelor's degree in Computer Science or related field

Tools

Windows

macOS

Linux

Networking basics

Security best practices

Job description

Summit Meadows Solutions, a growing tech company in San Francisco, CA, seeks an IT Support Specialist for full-time employment. The role offers a salary range of $38,000 to $48,825 and is open until November 23, 2026.

As an IT Support Specialist, you will provide technical assistance to employees, troubleshoot hardware and software issues, and ensure system security and data integrity. You will also assist with network maintenance and support, and help with software installations and updates.

You will work closely with the IT team and collaborate with other departments to ensure smooth operations. The office is located in San Francisco, CA, in a collaborative and innovative environment.

The salary range for this position is between $38,000 and $48,825 per year, providing a competitive compensation package. Employees can expect comprehensive health insurance coverage, including medical, dental, and vision plans, to ensure their well-being and that of their families. Additionally, the company offers retirement plans, such as a 401(k) or pension scheme, to help employees save and plan for their future. Professional development opportunities are also available, allowing employees to enhance their skills and advance their careers within the organization. These benefits contribute to a well-rounded and supportive work environment.

To be successful in this role, you should have a bachelor's degree in Computer Science or a related field, and 2-3 years of experience in IT support. Proficiency in Windows and macOS operating systems, and knowledge of networking protocols and security best practices are required.

Responsibilities

• Provide top-notch technical support to our remote and in-office employees, ensuring they have the tools and resources they need to thrive.
• Troubleshoot and resolve IT issues promptly, minimizing downtime and maximizing productivity.
• Install, configure, and maintain hardware and software for new and existing employees.
• Assist with network and security protocols to keep our data safe and our systems secure.
• Stay up-to-date with the latest tech trends and best practices to continuously improve our IT infrastructure.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 1-3 years of experience in IT support or a similar role.
• Strong problem-solving skills and a proactive approach to issue resolution.
• Excellent communication and interpersonal skills to work effectively with both technical and non-technical teams.
• Familiarity with Windows, macOS, and Linux operating systems, as well as common productivity and collaboration tools.

Applications are due by November 23, 2026.