IT Support Specialist

Willow Central LLC; Fresno (CA); On-site; USD 35,000 - 48,000; Full time

Job summary

Willow Central LLC, a Fresno-based logistics and retail operation, is seeking an IT Support Specialist for a full-time role. You will troubleshoot hardware and software issues, assist users with applications, and ensure the smooth operation of our IT systems in a collaborative office environment.

The position requires a high school diploma or equivalent, basic computer skills, and strong communication and teamwork.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and familiarity with common software applications.
• Strong IT support background with hardware and software troubleshooting.
• Ability to work in a team and communicate effectively.

Responsibilities

• Troubleshoot hardware and software issues for employees.
• Provide technical support and assistance with software applications.
• Maintain and update IT infrastructure and systems.
• Assist with day-to-day IT operations and user training.

Skills

IT support

Troubleshooting hardware

Troubleshooting software

Communication skills

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Willow Central LLC, a leading logistics and transportation company based in Fresno, California, is seeking a dedicated IT Support Specialist for a full-time position. This role offers an attractive compensation package and comprehensive benefits.

As an IT Support Specialist, you will troubleshoot hardware and software issues, assist users with software applications, and ensure the smooth operation of our IT systems. Your responsibilities include providing technical support to employees, maintaining and updating our IT infrastructure, and resolving technical issues.

You will join a collaborative team in our office located in Fresno, CA. Our supportive workplace culture encourages open communication and teamwork.

The annual salary for this position ranges from $35,000 to $48,021, depending on experience and qualifications. This role involves managing day-to-day operations, including scheduling, inventory control, and customer service. Employees will use basic office software such as Microsoft Office Suite for data entry and reporting. The workplace is a small retail store, requiring employees to be available during regular business hours, including weekends and holidays.

Benefits are not specified, but the position offers a attractive compensation and potential for growth within the company.

Applicants should have a high school diploma or equivalent, and basic computer skills are required.

To excel in this role, you should have a strong background in IT support, with experience in troubleshooting hardware and software issues. Proficiency in various software applications and a solid understanding of IT infrastructure are essential. Strong communication skills and the ability to work well in a team are also required.

Providing technical support to employees, troubleshooting hardware and software issues, maintaining and updating IT infrastructure, resolving technical issuesStrong background in IT support, experience in troubleshooting hardware and software issues, proficiency in using various software applications, solid understanding of IT infrastructure, strong communication skills, ability to work well in a team