IT Support Specialist

Atlas South Inc.; San Antonio (TX); In loco; USD 45.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement plan

Paid time off

Wellness programs

Professional growth opportunities

Descrizione del lavoro

Atlas South Inc. is seeking an IT Support Specialist in San Antonio, TX for full-time employment. The role involves maintaining IT infrastructure and providing technical support to employees, troubleshooting issues, and ensuring security and reliability of systems.

You will install software, monitor performance, and assist in implementing network security measures. A collaborative team environment in a logistics and supply chain context is emphasized, with growth opportunities and a strong

Competenze

• Requires high school diploma or equivalent and at least 2 years of IT support experience.
• Knowledge of Windows and Linux operating systems is essential; familiarity with macOS is a plus.
• Proficient understanding of networking concepts and security measures is required.

Mansioni

• Provide technical support to employees, troubleshooting hardware and software issues.
• Install, configure, and maintain computer systems, networks, and related equipment.
• Monitor and maintain the security and integrity of IT systems.

Conoscenze

Troubleshooting hardware and software

System monitoring

Windows OS

macOS OS

Linux OS

Networking concepts

IT security practices

Problem solving

Communication skills

Teamwork

Formazione

Bachelor's degree in Information Technology or Computer Science

High school diploma or equivalent

Strumenti

Windows

macOS

Linux

Networking protocols

Security tools

Descrizione del lavoro

Atlas South Inc. seeks an IT Support Specialist in San Antonio, TX, for full-time employment. The role involves maintaining IT infrastructure and providing technical support to employees.

You will troubleshoot technical issues, assist employees with IT problems, and ensure the security and integrity of systems. Your tasks include monitoring system performance, installing software, and updating hardware.

You will work in a collaborative team environment in San Antonio, TX. The workplace is in a fast-paced logistics and supply chain management company, requiring adaptability and resourcefulness.

The salary range for this position is between $45,000 and $59,944, providing a competitive base pay that reflects the value and responsibilities of the role. Employees can also look forward to a comprehensive benefits package, which includes health insurance, retirement plans, and possibly other perks like paid time off and wellness programs. Additionally, the company offers professional growth opportunities, such as training programs, mentorship, and career advancement paths, to help employees develop their skills and achieve their career goals. The work environment is collaborative, fostering teamwork and open communication among colleagues, which can enhance job satisfaction and productivity. Overall, this position offers a well-rounded compensation and benefits package, along with a supportive and dynamic work environment.

You need a high school diploma or equivalent, at least 2 years of experience in IT support, and knowledge of Windows and Linux operating systems. Familiarity with networking protocols and security measures is a plus.

Duties:
• Provide technical support to employees, including troubleshooting hardware and software issues.
• Install, configure, and maintain computer systems, networks, and related equipment.
• Monitor and maintain the security and integrity of our IT systems.
• Assist in the implementation and maintenance of network security measures.
• Ensure the availability and reliability of our IT infrastructure.
• Document and maintain IT policies and procedures.
• Stay up-to-date with emerging technologies and industry trends.

Requirements:
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 2 years of experience in IT support or a related role.
• Strong knowledge of Windows and macOS operating systems.
• Proficiency in networking concepts and protocols.
• Experience with IT security best practices and tools.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.