IT Support Pro: Windows, Malware & Remote Help

SECO Energy (Sumter Electric Cooperative); Sumterville (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

SECO Energy in Florida seeks an IT Support Technician to provide technical assistance to end-users for PCs and peripherals, install software, diagnose hardware and software issues, and assist with internal systems.

The role requires 2+ years of PC hardware/software experience, with preferred background in electrical utilities. Occasional travel and after-hours support may be required.

Qualifications

• Minimum: High School diploma or GED.
• Minimum: Two (2) years of responsible experience installing, supporting, and troubleshooting PC hardware, software, and networks; and peripheral equipment.
• Preferred: Experience within an electric utility or related industry.

Responsibilities

• Set up, configure, and maintain PC workstations, mobile devices, and associated software.
• Provide technical support, guidance, and training to end users across all locations.
• Maintain accurate documentation and contribute to the internal knowledge base.

Education

High School diploma or GED

Tools

Ticketing system

Remote desktop

Windows print services

Enterprise software

MS 365

Job description

SECO Energy in Florida seeks an IT Support Technician to provide technical assistance to end-users for PCs and peripherals, install software, diagnose hardware and software issues, and assist with internal systems.

The role requires 2+ years of PC hardware/software experience, with preferred background in electrical utilities. Occasional travel and after-hours support may be required.