Enterprise IT Support Pro

Private Label Staff; Pompano Beach (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Private Label Staff is seeking an IT Support Technician to help manage hardware, software, and AV systems in an enterprise environment. You will provide in-person and remote support, document assets, and troubleshoot issues with a customer-first approach.

The role requires strong communication, problem-solving, and the ability to learn new technologies quickly. This position is based in Florida, with onsite work hours and after-hours on-call rotations.

Qualifications

• High school diploma or equivalent required.
• Experience in enterprise IT preferred.
• Ability to learn new systems quickly.
• Strong problem-solving and analytical skills.
• Excellent written and verbal communication.
• Customer-focused with attention to detail.

Responsibilities

• Install and configure IT hardware and software.
• Assist with coordinating audiovisual setups and video conferencing support.
• Support Microsoft 365 applications and Windows environments.
• Collaborate with IT teams on projects and implementations.
• Maintain accurate documentation and asset records.
• Provide on-site and remote technical support as needed.
• Participate in after-hours on-call rotations.
• Lift up to 50 pounds.

Skills

Problem-solving

Communication skills

Customer focus

Learning agility

Time management

Prioritization

Teamwork

Education

High school diploma or equivalent

Tools

Active Directory

MECM

Microsoft 365

Teams

Zoom

GoTo

Job description

Private Label Staff is seeking an IT Support Technician to help manage hardware, software, and AV systems in an enterprise environment. You will provide in-person and remote support, document assets, and troubleshoot issues with a customer-first approach.

The role requires strong communication, problem-solving, and the ability to learn new technologies quickly. This position is based in Florida, with onsite work hours and after-hours on-call rotations.