IT Support Technician: Onsite & Remote Helpdesk Pro

Infojini Inc; Boca Raton (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Infojini Inc. in Boca Raton, FL is seeking an entry-level IT Support Specialist to install, configure, and troubleshoot computers, software, printers, and mobile devices.

You will provide Tier 1 hardware, software, and basic network support, and assist with video conferencing setups. This role requires a high school diploma, strong communication skills, and the ability to work onsite Monday–Friday with on-call rotation.

Qualifications

• Entry-level IT support role requiring strong customer service.
• Basic knowledge of hardware, software, Windows, and Office 365.
• On-site availability Monday–Friday with on-call rotation.
• High school diploma or equivalent; IT certifications preferred.

Responsibilities

• Install, configure, and troubleshoot computers, software, printers, and mobile devices.
• Provide Tier 1 hardware, software, and basic network support.
• Assist with MS Teams, Zoom, and video conferencing setups.
• Maintain IT assets and technical documentation.
• Provide onsite and remote technical support.

Skills

Customer service

Communication

Problem solving

Team player

Education

High school diploma

Tools

Active Directory

MECM

Windows 10/11

Office 365

Job description

Infojini Inc. in Boca Raton, FL is seeking an entry-level IT Support Specialist to install, configure, and troubleshoot computers, software, printers, and mobile devices.

You will provide Tier 1 hardware, software, and basic network support, and assist with video conferencing setups. This role requires a high school diploma, strong communication skills, and the ability to work onsite Monday–Friday with on-call rotation.