IT Support Pro — Keep Systems Running Smoothly

Meadow Crest; Kansas City (MO); On-site; USD 50,000 - 71,000; Full time

Job summary

Meadow Crest is seeking an IT Support Specialist to join our Kansas City, MO team. You will provide technical assistance to employees, resolve IT-related issues, and help maintain our IT infrastructure.

You will troubleshoot hardware, software, and network problems, install and configure software, monitor system performance, and ensure data security and backups. Strong communication under pressure is essential to support a healthcare environment.

Qualifications

• Experience in IT support or helpdesk.
• Strong troubleshooting skills in IT environments.
• Excellent communication and customer service abilities.
• Willingness to learn and adapt to new technologies.

Responsibilities

• Provide technical assistance to employees and resolve IT-related issues.
• Maintain IT infrastructure and monitor system performance.
• Troubleshoot hardware, software and network problems.
• Install and configure software and provide user training.
• Ensure data security and regular backups.
• Collaborate with IT team and communicate effectively.

Skills

Hardware troubleshooting

Software troubleshooting

Network issue resolution

Technical support

Communication skills

Education

Bachelor's degree in IT or related field

Job description

Meadow Crest is seeking an IT Support Specialist to join our Kansas City, MO team. You will provide technical assistance to employees, resolve IT-related issues, and help maintain our IT infrastructure.

You will troubleshoot hardware, software, and network problems, install and configure software, monitor system performance, and ensure data security and backups. Strong communication under pressure is essential to support a healthcare environment.