IT Support & Networking Co-op — Remote Site Ops

Leadec Holding; Cincinnati (OH); On-site; USD 42,000 - 68,000; Full time

Job summary

Leadec Holding in Cincinnati seeks an IT Support Technician to provide maintenance and support for internal systems and local users, plus remote site networks.

The role covers hardware/software installs, virus protection, asset management, and vendor coordination, with a focus on reliability and data backup. Strong teamwork, troubleshooting, and customer service are essential for success.

Qualifications

• Team building, listening and trouble shooting skills.
• Organizational and technical skills.

Responsibilities

• Promote teamwork within the I/T group.
• Assume daily support responsibilities and ensure backup and recovery of network data.
• Provide support against outside intrusion & virus infection.
• Data entry of equipment into the corporate Asset Maintenance system for non-staffed sites.
• Support installation and configuration of Internet services for remote sites.
• Perform hardware and software installations, updates and upgrades.
• Provide troubleshooting support for PC and cell phone systems.
• Assist in the setup and distribution PC's for internal and remote use.
• Track and Update Internal I/T asset Database.
• Execute unit and system testing of new software releases.
• Document procedures to ensure that the knowledge, skills and expertise are available to all users.
• Work with outside vendors and consultants.

Skills

Teamwork

Troubleshooting

Listening

Tools

Cisco routers

Nokia switches

3Com hubs

Job description

Leadec Holding in Cincinnati seeks an IT Support Technician to provide maintenance and support for internal systems and local users, plus remote site networks.

The role covers hardware/software installs, virus protection, asset management, and vendor coordination, with a focus on reliability and data backup. Strong teamwork, troubleshooting, and customer service are essential for success.