Onsite IT Site Operations Lead — Reliability & Security

Crane Co.; Cincinnati (OH); On-site; USD 80,000 - 100,000; Full time

Job summary

Crane Co. is seeking an IT Site Operations Lead in Cincinnati, Ohio. The role involves owning incident management, driving compliance, and leading IT infrastructure projects. Candidates should have strong customer service and communication skills, along with experience in audit processes and disaster recovery planning. This is a full-time onsite position that requires effective collaboration with various stakeholders. Please note, this position is not eligible for visa sponsorship.

Qualifications

• Proven experience in incident management and customer support.
• Strong communication skills at all organizational levels.
• Knowledge of audit and compliance processes.

Responsibilities

• Own incident management at the site focusing on customer service.
• Perform regular audits and ensure IT compliance.
• Lead disaster recovery and backup processes.
• Drive site-level IT projects and improvements.
• Lead IT operations and serve as trusted advisor.

Skills

Incident management

Customer service

Jira

Communication

Audit and compliance

Disaster recovery planning

Project management

ITIL best practices

Job description

Crane Co. is seeking an IT Site Operations Lead in Cincinnati, Ohio. The role involves owning incident management, driving compliance, and leading IT infrastructure projects. Candidates should have strong customer service and communication skills, along with experience in audit processes and disaster recovery planning. This is a full-time onsite position that requires effective collaboration with various stakeholders. Please note, this position is not eligible for visa sponsorship.