IT Support Intern - Hands-on Helpdesk & Hardware

Agri-Cover; Jamestown (ND); On-site; USD 35,000 - 45,000; Full time

Job summary

Agri-Cover is seeking an IT support professional to assist users with general questions, software installations, and problem resolution. The role also involves helping maintain hardware, network, and servers, with additional duties as needed.

The candidate should be able to read simple instructions, understand basic IT concepts, and communicate effectively with colleagues. This position emphasizes hands-on support in a manufacturing environment.

Qualifications

• Completion of freshman year toward a Bachelor's degree in Information Technology or similar field.

Responsibilities

• Assist users with general how-to questions (typically Microsoft Office applications, printers, Internet Explorer).
• Install/update various applications on workstations and laptops.
• Test/troubleshoot problems reported by users, research issues, find solutions and implement fixes.
• Assist IT staff with maintaining hardware, network, and servers.
• Other duties may be assigned.

Skills

Database software

Internet software

Spreadsheet software

Word Processing software

Education

Freshman year toward a Bachelor's in Information Technology

Job description

Agri-Cover is seeking an IT support professional to assist users with general questions, software installations, and problem resolution. The role also involves helping maintain hardware, network, and servers, with additional duties as needed.

The candidate should be able to read simple instructions, understand basic IT concepts, and communicate effectively with colleagues. This position emphasizes hands-on support in a manufacturing environment.