Network Support Intern: Hands-On IT & POS Help

Farmers Home Furniture; Dublin (GA); On-site; USD 17,000 - 28,000; Part time

Job summary

Farmers Home Furniture in the United States is seeking a part-time IT Help Desk Intern to provide technical and administrative support for computer and network systems, assist end users, and ensure reliable POS performance.

You will log and track requests, troubleshoot basic issues, install and maintain computers and peripherals, assist with updates and backups, and travel to store locations as needed. High school diploma or GED and a valid Georgia driver’s license required.

Qualifications

• High school diploma or GED with appropriate certification(s).
• 1 year of experience in installation and maintenance of computer and network systems or related support services.
• Valid Georgia driver’s license or license for applicable state.

Responsibilities

• Answer Help Desk calls and assist store personnel with POS, hardware, and software issues.
• Log, track, and follow up on support requests; identify recurring problems.
• Troubleshoot and resolve basic network, hardware, and software issues; escalate as needed.
• Install, configure, and maintain computers, POS systems, and peripheral equipment (printers, scanners, etc.).
• Assist with system updates, backups, and routine maintenance.
• Provide user support and basic training on system use and best practices.
• Maintain inventory of IT supplies and assist with ordering and equipment distribution.
• Test and prepare equipment for deployment or return.
• Keep accurate documentation of support activities and system changes.
• Occasionally travel to store locations for setup, maintenance, or troubleshooting.
• Perform other related duties as assigned.

Skills

Help Desk Support

POS Systems

Hardware Troubleshooting

Software Troubleshooting

Documentation

Education

High School Diploma or GED

Job description

Farmers Home Furniture in the United States is seeking a part-time IT Help Desk Intern to provide technical and administrative support for computer and network systems, assist end users, and ensure reliable POS performance.

You will log and track requests, troubleshoot basic issues, install and maintain computers and peripherals, assist with updates and backups, and travel to store locations as needed. High school diploma or GED and a valid Georgia driver’s license required.