IT Support Intern: Hands-On Tech & Troubleshooting

Agri-Cover, Inc.; Jamestown (ND); On-site; USD 42,000 - 56,000; Full time

Job summary

Agri-Cover, Inc. is seeking an IT support professional to assist the Information Technology department with everyday user questions and technical tasks. You will help colleagues with Office applications, printers, and basic internet tools, while also installing and updating software on workstations and laptops.

You will test and troubleshoot issues, and assist with hardware, network, and server maintenance. Other duties may be assigned.

Qualifications

• Freshman year toward a Bachelor's degree in Information Technology or similar field.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Assist users with general how-to questions (Office, printers, Internet Explorer).
• Install/update applications on workstations and laptops.
• Test/troubleshoot problems reported by users, research issues, find solutions and implement fixes.
• Assist IT staff with maintaining hardware, network, and servers.
• Other duties may be assigned.

Tools

Database software

Internet software

Spreadsheet software

Word Processing software

Job description

Agri-Cover, Inc. is seeking an IT support professional to assist the Information Technology department with everyday user questions and technical tasks. You will help colleagues with Office applications, printers, and basic internet tools, while also installing and updating software on workstations and laptops.

You will test and troubleshoot issues, and assist with hardware, network, and server maintenance. Other duties may be assigned.