IT Support Intern — Flexible Schedule & Hands-On Tech

Iaas Lc; Sioux Falls (SD); Presencial; USD 26.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Family-like culture

Flexible schedules

Lunch gatherings and social activities

Community involvement and charity

Descripción de la vacante

Interstates is seeking a solution-minded IT Helpdesk student to support software and hardware for office-based and remote users. You will install, configure, and troubleshoot software on Windows and Mac devices and set up new hardware while following company standards.

You will contribute to onboarding, training, and basic analysis of systems, maintaining accurate documentation and supporting HIPAA privacy requirements. Join a team that values reliability, learning, and professional growth.

Formación

• Enrolled in an associate or bachelor degree in CS/IT/MIS.
• Basic IT support experience from coursework or internships.
• Strong interest in technology and hands-on learning.
• Excellent written and oral communication skills.
• Ability to work independently and in a team.

Responsabilidades

• Answer software and hardware support calls for office-based and remote users.
• Install, update, and configure software on Windows/Mac PCs and mobile devices.
• Set up and troubleshoot new hardware including desktops, laptops, printers, and peripherals.
• Deploy and maintain computers and imaging devices per company processes.
• Provide onboarding, training, and user instruction on systems.
• Maintain documentation of procedures and assets.
• Support HIPAA data privacy practices and security training as required.

Conocimientos

IT support basics

Communication

Teamwork

Analytical thinking

Self-motivated

Educación

Associate or Bachelor degree in CS/IT/MIS

Descripción del empleo

Interstates is seeking a solution-minded IT Helpdesk student to support software and hardware for office-based and remote users. You will install, configure, and troubleshoot software on Windows and Mac devices and set up new hardware while following company standards.

You will contribute to onboarding, training, and basic analysis of systems, maintaining accurate documentation and supporting HIPAA privacy requirements. Join a team that values reliability, learning, and professional growth.