IT Support & Help Desk Coordinator

Ambassador Personnel, Inc.; Thomasville (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

A staffing agency has an immediate opening for an IT Support Coordinator in Thomasville, GA. You will provide technical support to end-users, troubleshoot hardware and software issues, and ensure compliance with security protocols. The ideal candidate possesses strong organizational and communication skills, has experience in IT support, and a preference for an associate's degree. This role demands excellent customer service and the ability to work effectively within a team.

Qualifications

• Experience with technical support and troubleshooting hardware/software issues.
• Skills in managing calendars and handling correspondence.
• Knowledge of IT security protocols and procedures.

Responsibilities

• Provide technical support to end-users and troubleshoot issues.
• Manage support calls and inventory supplies.
• Work closely with help desk to resolve open tickets.

Skills

Strong organizational skills

Communication skills

Problem-solving skills

Proficiency with Microsoft Office Suite

Ability to handle confidential information

Education

Associate's degree or relevant certification

Job description

A staffing agency has an immediate opening for an IT Support Coordinator in Thomasville, GA. You will provide technical support to end-users, troubleshoot hardware and software issues, and ensure compliance with security protocols. The ideal candidate possesses strong organizational and communication skills, has experience in IT support, and a preference for an associate's degree. This role demands excellent customer service and the ability to work effectively within a team.