IT Support Engineer (Windows/Mac) – Orlando + Benefits

GetJobSmart; Orlando (FL); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Dental & vision

Job summary

Pinnacle Summit Partners, based in Orlando, FL, is hiring an IT Support Specialist to maintain technology infrastructure and assist staff with technical issues. The role requires 2+ years of IT support experience, a bachelor’s degree in IT or related field, and strong knowledge of Windows and Mac OS.

You will troubleshoot, monitor networks, and implement security measures to keep systems secure and available.

Qualifications

• Bachelor's degree in IT or related field.
• 2+ years of IT support experience.
• Knowledge of Windows and Mac operating systems.
• Proficiency in troubleshooting and basic networking.

Responsibilities

• Provide level 1 technical support to employees, resolving hardware and software issues promptly and efficiently.
• Maintain and update our company's IT systems and software, ensuring they are running smoothly and securely.
• Assist in the implementation of new technologies and systems as needed.
• Monitor and maintain our network infrastructure, ensuring high availability and performance.
• Document and maintain accurate records of all IT activities and issues.

Skills

Windows OS

Mac OS

Networking basics

IT support

Troubleshooting

Education

Bachelor's degree in IT or related field

Job description

Pinnacle Summit Partners, based in Orlando, FL, is hiring an IT Support Specialist to maintain technology infrastructure and assist staff with technical issues. The role requires 2+ years of IT support experience, a bachelor’s degree in IT or related field, and strong knowledge of Windows and Mac OS.

You will troubleshoot, monitor networks, and implement security measures to keep systems secure and available.