IT Support Specialist — Windows/macOS & Networking Pro

GetJobSmart; Tampa (FL); On-site; USD 38,000 - 51,000; Full time

Job summary

Cobalt Pacific in Tampa, FL is looking for an IT Support Specialist to join our team and maintain our technology infrastructure. You will troubleshoot hardware and software, provide technical assistance to employees, monitor system performance, and install and configure software in a traditional office setting.

Requirements include a high school diploma, a bachelor’s degree in CS/IT or related field, and strong problem-solving and communication skills.

Qualifications

• Troubleshoot hardware and software issues.
• Provide technical assistance to employees.
• Monitor system performance.
• Install and configure software.
• Maintain network infrastructure.
• Bachelor's degree in Computer Science, Information Technology, or related field.
• Previous IT support experience is beneficial.
• Strong problem-solving skills.
• Excellent communication abilities.
• Proficiency in Windows and macOS operating systems.
• Familiarity with common networking protocols.

Responsibilities

• Troubleshoot hardware and software issues.
• Provide technical assistance to employees.
• Monitor system performance.
• Install and configure software.
• Maintain network infrastructure.

Skills

Troubleshoot hardware

Troubleshoot software

Technical support

Monitor systems

Install software

Maintain network

Windows & macOS

Networking protocols

Communication skills

Problem solving

Education

Bachelor's degree in CS/IT

Job description

Cobalt Pacific in Tampa, FL is looking for an IT Support Specialist to join our team and maintain our technology infrastructure. You will troubleshoot hardware and software, provide technical assistance to employees, monitor system performance, and install and configure software in a traditional office setting.

Requirements include a high school diploma, a bachelor’s degree in CS/IT or related field, and strong problem-solving and communication skills.