Global IT Support Specialist—Mac/Windows & Intune Pro

CommandLink, LLC; United States; À distance; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Flexible time off

Remote-friendly environment

Global team collaboration

Business travel / team events

Résumé du poste

CommandLink, LLC is seeking an IT Support Specialist to assist a globally distributed team. You will handle helpdesk tickets, set up devices for new hires, and manage Intune for device and app administration, ensuring security and compliance.

Ideal candidates have 3+ years in IT support, strong troubleshooting skills, and experience with MacOS and Windows. This is an international role aligned to U.S. time zones, with remote work options across time zones.

Qualifications

• 3+ years of experience in IT support or helpdesk roles.
• Strong troubleshooting of hardware, software, and networking issues.
• Experience supporting MacOS and Windows environments.

Responsabilités

• Provide day-to-day IT support across the company, including helpdesk tickets.
• Set up and configure laptops for new hires with security and readiness.
• Manage Microsoft Intune for device and app management.

Connaissances

Helpdesk support

MacOS & Windows

Intune administration

Pulseway

Remote support

Ticketing systems

Outils

Microsoft Intune

Pulseway

Description du poste

CommandLink, LLC is seeking an IT Support Specialist to assist a globally distributed team. You will handle helpdesk tickets, set up devices for new hires, and manage Intune for device and app administration, ensuring security and compliance.

Ideal candidates have 3+ years in IT support, strong troubleshooting skills, and experience with MacOS and Windows. This is an international role aligned to U.S. time zones, with remote work options across time zones.